Elettrodomex Srl guarantees the good quality of its products and is responsible towards the consumer for any lack of conformity existing at the time of delivery of the goods.

Elettrodomex Srl undertakes, during the warranty period specified below, to repair (at its warehouse) or replace as soon as possible those parts or products that prove defective, provided that this does not depend on breakages or failures caused by incompetence or negligence of the Customer, lack of maintenance, use outside the technical specifications or purposes of use, fortuitous events or force majeure.

The warranty period is 24 months from the invoice date (12 months for buyers and professional users). The time limit within which the defect of the product must be communicated from the moment it is manifested is 2 months.

The lack of conformity can be found for:

01 02 03
   operating defect       manufacturing defect       non-conformity    


The warranty will apply to products that show conformity defects or faults not found or found at the time of purchase, provided they have been used correctly and in compliance with their destination and as required by any technical documents. The warranty will not be applied in case of negligence and negligence on the part of the customer, as well as mechanical or electronic changes not prescribed by the manufacturer.

For more information about our order guarantees, CONTACT US!